The Sound Board

As we continue to work towards full compatibility with Apple’s iOS 13, we wanted to alert you to an issue we’ve uncovered with iOS 13 devices connected to Mac computers running macOS Sierra (10.12). If you connect your iOS 13 device to your Mac running macOS Sierra, certain plugins may become deactivated.

If you have upgraded your iPhone or iPad to iOS 13 and are running macOS Sierra on your Pro Tools computer, please be advised to not connect your iPhone or iPad to your Mac until we have resolved this issue. Alternatively, you may choose to upgrade your macOS to High Sierra (10.13) or later to avoid the issue.

Thank you for your patience as we are working closely with Apple to address this issue with urgency. For the latest updates and information please visit the Knowledgebase.

As we continue to work towards full compatibility with Apple’s iOS 13, we wanted to alert you to an issue we’ve uncovered with iOS 13 devices connected to Mac computers running macOS Sierra (10.12) or macOS El Capitan (10.11). If you connect your iOS 13 device to your Mac running macOS Sierra or El Capitan, certain plugins may become deactivated. If you have upgraded your iPhone or iPad to iOS 13 and are running macOS Sierra or El Capitan on your Pro Tools computer, please be advised to not connect your iPhone or iPad to your Mac until we have resolved this issue. Alternatively, you may choose to upgrade your macOS to High Sierra (10.13) or later to avoid the issue.

Thank you for your patience as we are working closely with Apple to address this issue with urgency.

For the latest updates and information please visit the Avid Knowledge Base.

Thank you,
The Pro Tools Team